Should we choose Google Workspace or Microsoft 365?Updated 2 years ago
Choosing email/calendar ecosystem:
I usually recommend choosing the email ecosystem that best matches your customers. If your customer base is US consumers, they are statistically likely to have gmail accounts… So Google Workspace is a good match. If your clients are financial institutions or healthcare (for example), they are much more likely to use Exchange for email, so M365 makes sense.
Choosing document collaboration ecosystem
Picking the best system for collaborating on documents depends more on internal factors such as user needs (hard to beat Excel for financials stuff) and collaboration needs (need 20 people editing the same doc?)
Thoughts
- Just because a few products are bundled together doesn't mean that you'll be getting the best solution for each product.
- Examples:
- Spectrum cable internet also offers mobile phone service ... but I use a different carrier that has better coverage in my area.
- The following products I use have video-meeting capabilities built-in, but many companies choose to purchase Zoom outside of these bundles because it meets their needs;
- Microsoft Teams
- Google Workspace / Meet
- Slack
- The following products have chat built-in, but many companies choose to purchase Slack outside of these bundles because it meets their needs
- Google Workspace (Chat)
- Microsoft 365 (Teams)
- Salesforce (Chatter)