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Email help

How to verify your domain's Email Authentication settings in under 90 seconds

OK, It's 2024 and we all know this means that Google, Yahoo, and others are scheduled to start tightening their rules on acceptance of non-authenticated emails.  And you've probably been through the setup process for SPF, DKIM, and DMARC and are cros

Email Deliverability Testing Tools

Free one-address inbox  - PREDICTIVE TEST. https://glockapps.com/inbox-email-tester. Free trial for full Inbox product - LIVE INBOX TEST. includes 3 full test to 70+ email addresses. Sorts Inbox/PromoTab/Spam/Missing. https://glockapps.com/spam-testi

Using DKIM to authenticate emails you send

You will need to work with each service that sends email for you.  This includes your primary (person-to-person) email provider plus additional proividers you might use for marketing, sales, etc.

Email Authentication / Verification for Gorgias.com

When I was initially setting up my email authentication for my Gorgias helpdesk, I was a little confused that they were recommending a new MX record for my domain. However, after taking a second look, I realized that they are essentially forcing you

What to check if your Google Workspace or Microsoft 365 users are not receiving emails

I’ve run across a few situations where Google Workspace admins reported that users have stopped receiving emails - either partially or completely.  So far, these issues have fallen into 2 categories. Regardless of what is causing the problem, I usual

Email Authentication for Blackbaud's eTapestry service (DKIM)

I helped a client through the DKIM setup process for Blackbaud's eTapestry service and I must say that their support is terrible.  Each time we asked them for the required DKIM record, they would provide only one piece of the DKIM record such as the